Last Updated: 12 Dec 2025 This Privacy Policy explains how Kashbook, a product of Harken Innovations Private Limited, collects, uses, stores, and protects your information when you use our mobile app, web app, or any related services. By using Kashbook, you agree to the practices described in this policy. 1. Definitions - “Company”, “We”, “Us”, “Our” refers to Harken Innovations Private Limited. - “Product/Service” refers to the Kashbook POS billing software. - “User”, “You”, “Your” refers to anyone who accesses or uses Kashbook. - “Personal Information” means any data that can identify you directly or indirectly. 2. Information We Collect A. Personal Information - Name - Mobile number - Email address - Business/store details - Address - GSTIN (if applicable) B. Business & Transaction Data - Billing & invoice data - Customer details - Inventory and product details - Payment information (not card numbers) - Sales reports & business analytics C. Device & Technical Data - Device type - IP address - Operating system - App usage logs - Browser type - Crash logs and diagnostics D. Optional Permissions - Storage access - Camera access - SMS/Email integration - Contact access 3. How We Use Your Information - To create and maintain your account - To generate invoices, bills, and reports - To manage inventory and customer data - To send notifications - To improve app performance - To provide customer support - To comply with legal requirements 4. Data Storage & Security We use encrypted storage, secure cloud servers, backups, and restricted access security protocols. 5. Data Sharing & Third-Party Services We may share data with: - Service providers - Legal authorities (if required) - New entity in case of merger/acquisition 6. Your Rights You can request to: - Access your data - Correct data - Delete account - Export business data - Withdraw permissions