Last Updated: 17 September 2026 Kashbook, a product of Harken Innovations Private Limited, respects your privacy. This Privacy Policy explains how we collect and use information when you use the Kashbook app, website, web application, POS software, and related services. 1. Information We Collect Depending on the features you use, we may collect: Name Email address Phone number Business name and address GSTIN and other business details Billing, sales, purchase, invoice, payment mode, and transaction information Customer and supplier information Product and inventory information Product images or other content you upload Location information when required for app features User or account information used to manage your Kashbook account Crash and diagnostic information used to identify and fix application problems Payment Information: Kashbook does not collect or process customers' payment credentials, such as card numbers, bank account details, or UPI credentials. Kashbook may only record the payment mode selected for a sales invoice, such as Cash, UPI, Card, Credit/Due, or other payment modes. 2. How We Use Your Information We use your information to: Create and manage your account Provide billing and POS services Manage products, customers, suppliers, and inventory Create invoices, receipts, and reports Record invoice payment modes and transaction details Provide customer support Provide location-based features when required Identify and resolve application errors and crashes Improve and secure our services Meet legal and regulatory requirements 3. Sharing and Tracking We do not sell or rent your personal information or business data. We do not use your information for advertising tracking or share your information with third parties for advertising purposes. We may use trusted service providers for hosting, cloud storage, email, security, crash diagnostics, and other technical services needed to operate Kashbook. We may share information when required by law or a legal authority. 4. Data Security We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no online service can guarantee complete security. 5. Data Retention We keep your information as long as needed to provide our services, maintain business records, comply with legal requirements, and protect our rights. 6. Your Rights You may contact us to: Access your information Correct your information Update your account Delete your account Request deletion of your personal information Request a copy of your business data